Microsoft to block unauthorised third-party devices on Xbox consoles

Posted on October 31, 2023

Xbox gamers using unathorised third-party controllers and accessories have until Monday, November 12 2023 to use their current device before Microsoft blocks them. This new policy is reportedly being put in place so as to maintain the quality of the gaming experience on the Xbox platform. This decision is sure to create confusion and controversy amongst users of unlicensed hardware.

Connecting an unauthorised device currently brings up an error message reading, “A connected accessory is not authorised. Using unauthorised accessories compromises your gaming experience. For this reason, the unauthorised accessory will be blocked from use on 12/11/2023. For help returning it, check with the store it came from or contact the manufacturer. To see authorised accessories, go to (0x82d60002).”

The link takes the user to the official storefront where we can see that this decision will not affect licensed controllers and accessories from brands such as Razer, PowerA, and Turtle Beach, and Microsoft is planning to expand its support program for approved third-party Xbox Controllers, as reported by Windows Central.

Xbox design lab controller(s)

The support website suggests that by connecting a new unauthorised device after this date, you will still have two weeks to use the device after which you will receive a new error code: 0x82d60003. The same website asks users to make sure their official Xbox accessory is registered, suggesting that some people may even get this error when using an official Microsoft or licensed hardware partner’s device, blocking them from using it.

With the official Adaptive Controller costing $129.99 AUD, third-party solutions can be more readily affordable. It is yet to be seen what sort of impact Microsoft blocking third-party devices will have on people with different needs.

To determine if your device was manufactured by Microsoft or by a licensed partner, look for either an Xbox button on the face of the controller or an Xbox logo between the left and right triggers.