I can try to assume what the devs were aiming to do. Maybe they want the player to feel invasive in their investigation, or that they’ll do anything to save the world. Maybe the devs want to show that some people can be really awful with their attachment to other people’s deadnames. Maybe they want to show a character as trans without having to outright say it.
The problem is the game doesn’t follow through with any of these ‘Maybes’. The game puts noting else into this aspect of the character and it feels empty and hollow to throw this representation in, only to make you deadname the character (something that is a really awful thing to do to a trans person).
As a trans person myself I just felt disappointed and disgusted that I had to do that. It’s not avoidable either – It’s a mandatory puzzle to proceed. Which was baffling in itself, since up until then I felt like I could solve puzzles my own way, or find a way around them.
Thankfully characters never refer to the character by her deadname, but the damage was already done for me by then. But having that as a narrative puzzle was not only insensitive but confusing in an otherwise progressive and thoughtful game.